JIO JOB VANCANCIES

• Function/Business Area :
  Customer Service
• Location :
  JC DRS Cumbum,Theni,Tamil Nadu
• Job Responsibilities :
  
  1. Interact with customers on handset related issues
  2. Troubleshoot handset defects
  3. Handle handset related queries
  4. Record job entry in Customer Relationship Management portal
  5. Upgrade software of handsets
  6. Assemble / dismantle smartphones (unibody/duobody)
  7. Repair handsets by changing screen, speaker, mic, camera etc
  8. Repair handsets by PCB swap, charging connecter replacement etc
  9. Deposit of cash collected through service
  10. Verify handsets for exchange

CLICK THE APPLY LINK : APPLY NOWAPPLY NOW

• Education Requirement :
  
  10+2 / ITI / Diploma, Certification in Device Care (Preferred)
• Experience Requirement :
  
  0 - 4 years
• Skills & Competencies :
  
  1. Knowledge of spares operations
  2. Knowledge of CRM Systems
  3. Communication skills
  4. Problem Solving skills
  5. Handset repair skills
  6. Customer Focus
• CLICK THE APPLY LINK : APPLY NOWAPPLY NOW

CLICK THE APPLY LINK : APPLY NOWAPPLY NOW